One of the reasons that we humans value political process and social contracts is that it creates a tremendous amount of trust. Really, trust in huge ways, that support our ability to function.
When you can give someone thousands of kilometers away your money and be completely confident they are going to follow through with sending you what you bought, that’s huge trust. There are countless examples of that trust.
The overwhelm that rises up in the face of trauma and tragedy is that it interrupts that trust and shakes it. It’s the ground we walk on, and suddenly that ground is not stable.
When I see refugees streaming from their homes, there’s a part of me thinking about how complex weavings of trust and commerce are swept away. When I see people evacuated from their homes ahead of hurricanes, and they are gone for a week, or longer… even that takes a tremendous amount of recovery for the businesses there.
And businesses are how people earn a living, how they survive. If businesses fail because of a tragedy, how many people are affected?
It’s even more subtle than that. In this week’s example (and there’s huge grief in just writing “this week’s example”), one guy decides to take out his aggression, and kills and wounds a huge number of people.
I wasn’t directly affected by the Las Vegas shooting, in that I don’t know anyone who was there. And yet that event took up a portion of my day yesterday, dealing with emotions, and talking about it with our team, responding to it among clients.
To put it another way: in addition to all the horrific killing and people affected WAY WAY worse than I was, that event also disrupted my business, and probably your business, too.
That can seem like an incredibly selfish way to look at it, and it would be, if it were the only perspective. If I didn’t feel sincere grief and pain at how people were hurt… this event is not just about me.
But it is also about me. And about you.
When we have many of these events in a year, that’s an unmanageable amount of disruption to a business.
I have anger and grief over how politically we in the U.S. can’t seem to get it together to respond to climate change. And the effects are deadly and horrific and increasing. AND it also affects my business and yours.
I have anger and grief over how politically we in the U.S. can’t seem to get it together to respond to gun violence. And the effects are deadly and horrific and increasing. AND it also affects my business and yours.
I have anger and grief over how politically we in the U.S. can’t seem to get it together to respond to racism and sexism we’ve perpetrated. And the effects are deadly and horrific and increasing. AND it also affects my business and yours.
Four Things to Know
First: our nervous systems are not meant for this. The level of trauma that we have access to through news media is much, much higher than we evolved for. But now we have access to large numbers of traumatic incidents all the time. It’s helpful in how it can knit us together in common experiences of loss and grief… and it’s traumatizing. It’s good to stay informed, but don’t immerse yourself in images and news.
Second: It’s okay to continue doing business. You have to earn a living. Your clients need you. With the amount of tragedy happening, if you stopped every time, you wouldn’t have a life or a business.
Third: Choose and engage. There’s so much going on, and it all relates to each other, and yet individually we can’t respond and work effectively on everything. Pick an issue and engage, while holding the big picture of how the issue you picked is woven in with everything else.
Fourth: Love and spiritual connection are key. A message embedded in many spiritual paths: the world is always changing, and is no place to try to place your anchor. You need to anchor yourself in love, in the Divine, in your deep heart.
This is not the “love and light” of spiritual bypass. This is the anchoring in Divine love, strength, peace and justice, that allows us to engage with the world well-resourced.
Yet another perspective. My friend and colleague Tad Hargrave from Marketing For Hippies posted this quick video yesterday about breaking the trance of “your work is needed now more than ever.” He goes beyond that, to a perspective which resonates with me deeply and applies to your business. You can see it here.
Care for yourself. Care for your business.
Sending big hugs.
Mark Silver, M.Div.
Heart of Business, Inc.
Every act of business can be an act of love.
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With love,
Mark
3 Responses
Very true, thank you for putting this into words. It is up to us to engage and connect to fellow humans thru other means than traumatic events.
Thank you for a very thoughtful post. I publish audiobooks and while a few are actually about politics, still, I have felt absolutely frozen in terms of promoting our audiobooks while one crisis after another unfolds. In the face of continual trauma, promoting our audiobooks has felt somehow wrong or callous. Your message has been very both timely and helpful
This was great. As a therapist transitioning into a different way of working, I got a sense of how valuable my trauma training can be in creating an ethical and sensitive client service/business model.