How to respond when someone is interested
You’d think it’d be obvious- if someone tells you they are interested in what you do, then you just say… One of our clients asked this question recently, because she found she was freezing up. “What do I do? I don’t want to leap and drool all over them, I don’t want to bore them. […]
When You Just Can’t Do What You Know You Need To
Portland, Friday, April 17 Before we get to today’s video, here’s a quick invitation if you’re anywhere in or near Portland, Oregon. I’m holding a half-day workshop on April 17. Take a look! I’d love to meet you in person. How to find clients and charge your right price. And now, on to today’s topic… […]
The Perils of Creating “Premium/Regular” Offers
I was facilitating a coaching call recently, and the topic of “premium versus regular” came up. You know, when you have two versions of an offer, one is the “regular” and one is the “premium” version that has more and costs more. There’s a lot of confusion about premium versus regular and how to do […]
3 steps to handling criticism from clients
This week our star practitioner Jason Stein digs into the reality that when you’re in business (or in life, for that matter), criticism will come your way. When it’s in the context of business it can be paralyzing, overwhelming, and undermine your confidence in painful ways. Here’s 3 1/2 minutes well spent. Take a look: How […]
How to stop avoiding your most important projects
There is a project in your business, perhaps several, that you *know* will help you move forward if you would just do it. But you aren’t. You keep avoiding it, are somehow always too busy, or it just feels too overwhelming to get to it. What’s needed, and how do you move forward without hurting […]
Advice Versus Internal Guidance
Before we get to Yollana’s video on guidance and leadership, I need to tell you about my crying jag on Friday. I was listening to the radio when I heard about the death of Leonard Nimoy, who had played Spock on the original Star Trek TV series. When there is so much tragedy and pain […]
A bunch of (tricky?) stuff for you
Every week, for at least a decade now, I’ve held the commitment that we bring something useful for you. This week, as you may have noticed, we’re embarking on a new economy project by offering our full Community at Pay From Your Heart pricing meaning you choose how much to pay. And, it’s been quite a […]
“Be here now.” or “Go for it!”?
I remember working with a designer who told me, “I’m warning you, you’re going to hate the first version of whatever I do. And that’s okay, it will get better!” And it did. I wish I still had the before and after to show you. When we started working on the information page about our […]
Video- Example of a $7 bonus
I was facilitating a coaching call for our Foundations1: Clients and Money program, and one of our participants, Monica, was asking about using discounts to get new clients. I talked about the challenges in using discounts, and instead suggested using a bonus. And then, some days later, something from Monica arrived in the mail… Check out […]
Pay From the Heart. And Mangoes
Recently I’ve seen questions from our beloved clients about sliding scale and pay what you can pricing. I interviewed my friend Tad Hargrave, and he said the most cogent things I’d ever heard on the topic. Briefly, you can’t use sliding scale and pay what you can approach to avoid your own money issues. But […]