How to tell (for yourself) what your business needs

I was talking to a client the other day, and she is really in a challenging time in her business. She’s *really* needing to change her business model, she needs a website up, she needs clients, she needs to hire people, and handle administrative tasks, and, and, and… All of these things are important. And […]
How to (finally) make business fun

I’m thinking of Martha (not her real name). She’s 46 years old, and about 15 years ago she had a huge opening in her life. This led to a change of career, and she began learning healing work. A few years ago she decided she was ready to start her business. And she has felt […]
Thousands of readers, no sales

I’ve known people with large email lists, sometimes with literally thousands of people on it, who weren’t making enough money through the list to even pay for groceries. It certainly sounds like a broken business, right? For the nearly 20 years I’ve been doing this work with business owners, I’ve seen really consistently that so […]
Following up on the changes Steve announced

Last week Steve Mattus, our Director of Education, outlined some changes that are coming, which we’re all excited about. To continue in that vein, I wanted to explain a critical concept that’s called a Community of Practice. Most spiritual paths name “community” as a necessary part of the path. Buddhism talks about “sangha,” for Islam […]
Follow-up to Our Miserable Little Launch (plus Half Off Bundle)

Yesterday I wrote in an email about how badly our recent launch of Foundations3 had gone. My heart was warmed and lifted by all the responses, hundreds of them, and I wanted to follow-up and share what we learned. Also, what we’re doing in response, including a half-off-bundle. But more on that below. First, let […]
Our Miserable Little Launch and You
It’s *really* easy for someone to look successful from the outside. Which is why I like to be honest about what’s happening for us, so you get the raw truth of what it’s like to be in business. On one hand Heart of Business is doing amazingly well. We’ve been profitable and developing for 15 […]
Holy Cow! I need it Now! versus long-term building

Business, all of life, really, is balancing the long term with the immediate. Sometimes we need things NOW! (or at least it seems we do), and other times we focus on long-term. A classic is saving for retirement versus buying a little bit more of something you want right now. Another classic, in business, is […]
[Video] Accommodation vs Accountability

What if you had a team member, someone who was supporting your business, who was working on something important for you? And then something happened. They got sick, they dropped the ball, or they made a mistake. What’s the balance between accommodating someone being human, and being strong about holding someone accountable? After all, it’s […]
[VIDEO] How to get started (when you aren’t)

Whether you’re brand new, or you’ve been at this business thing for awhile, we’ve all encountered the issue where something that needs to get done… we just don’t get to. Sometimes it’s a BIG project, and sometimes it just feels big, and actually is quite small. Beating yourself up isn’t the answer. Steve Mattus, our […]
[VIDEO] How to approach someone who messed up on you
Okay, you’ve done it. You’ve hired a team member. Maybe they’re an employee, or maybe they are a contractor, or maybe you’re a client of theirs, for instance when you hire a Virtual Assistant. However you’ve done, you’ve got someone. Then, inevitably, it happens. They mess up. In a big way. There’s a reframe that […]