The Twins Have Arrived…

If you’ve been following this blog, then you may have read how my wife and I are following our hearts into insanity, times two. Well, they are born, and several weeks earlier even than expected. Twins normally are “due” about 36 weeks (as opposed to single kids, who are due at 40 weeks). Well, Samuel […]

Why Attraction is a Mistake in Marketing

Coffee shop. The background beat of some silly pop music. Buzz of conversation. The glow of laptop screens. And then, one near the counter, the other in a window seat, they both look up, and their eyes meet. Attraction! Next thing you know, they’re picking out paint colors, and sharing chores in some nice little […]

Spirituality in Your Business Without Scaring Clients

You’ve been deepening your spirituality, and it has seeped into everything you do, or is starting to. The thing is, will it freak your clients out if you go all woo-woo and bizarre on them? Even if you’re already using spirituality strongly in your business, I’m guessing there are places you just don’t want to […]

So, Obama Won… But Can We All Get Along?

In the afterglow of the election, I started thinking about unity building. How do you bring together people of many different beliefs and attitudes? Heck, sometimes my wife and I take awhile to sort it out, and we’ve been together for 15 years and agree on almost everything. Those of you who are fans of […]

More about Easy and Hard in Business

We’ve been having an inspiring, international conversation about the Obama presidency in The Business Oasis. There’s a snippet that Tenter Jocelyn Kahn wrote that I think is worth sharing with you all. I saw a quote on Oprah’s website from a show she did today: Quote: The 2008 presidential campaign wasn’t just a political movement—U.S. […]

What the Heart of Your Business Needs in a Down Economy

A friend and colleague recently told me this: “I know I am not spending money right now, and it appears that others aren’t either.” Other clients have seen contracts cut in half or accounts lost, others report a decrease in sales. And yet, still others report having their best month ever. What gives? Is it […]

Humility Is What Inspires Me the Most

Out of everything that has touched and inspired me through this US presidential election, an election that provided me with a three-handkerchief night last night (I’m not ashamed to admit that I was moved to tears), was the humility. It’s rare to see someone win with such humility. You look at the electoral votes, and […]

Comfort in Fearful Times–Jennifer Louden

I was inspired to write a post about voting today, and about what matters, but then my friend Jennifer Louden already did. I’m feeling a lot of gratitude in this moment. Just one of those things. Comfort is a profound tool for healing, and I’m glad Jennifer is on the planet promoting it.

If You're Going to Refund Them Anyway…

I was reading this post over at Copylicious, and I decided I was going to blog about my own bad customer service experience during our recent vacation at the coast. Bad, very bad customer service. Here’s the set-up: we’ve been working hard for a long time, culminating with running the Path to Profitability Retreat as […]

The Role of Hunger in Your Business

Hunger and fear are good for your business. Not abject hunger and despairing panic, mind you. That’s too much. But a little touch of hunger and fear is very useful. I know there are many people out there who would prefer that not to be the case. And I’m one of them. I wish inspiration […]