Taking Me to Task for Grammar
Someone I respect very very much has recently taken me to task more than once for my grammar and word choice in the weekly Business Heart article. I thought I’d share my perspective on writing, communication, and linguistic conventions in my letter back to her. I have nothing but the highest respect for the person […]
Handling Complaints without Making Things Worse
We get complaints from time to time here at Heart of Business. Every complaint is legitimate, in that someone feels aggrieved. I may or may not agree with it, but I can certainly honor and respect how they are feeling. And, sometimes, they are dead-on. We get complaints like: “Uh, I never got the book […]
Working on the Weekend: Not a Workaholic
This may be totally obvious, but one of things I love about running my own biz is that I can work when I want to. This can, of course, translate into always working, but I find it doesn’t. If I work when I’m inspired, and it feels good, then I feel the permission to also […]
How Productivity Contributes to Global Warming and Debt
Oy… another blog post about productivity. Why do you need to hear any more, and why would you even read a post, when you could be getting something done instead? Well, that’s just it: the problem isn’t productivity. The truth is, we’re already incredibly productive. On your laziest, slackest days (well, maybe not your absolutely […]
A Fist-Sized Portion of Abundance.
Abundance in business is alluring- but how much do we need? Often we don’t think of our own capacity before asking for more and more and more… And, we also don’t ask- is what we’re receiving fundamentally nourishing, that we would want more of it? When I’m looking for more in my business- more subscribers, […]
Does the Cutting Edge of Social Media Really Pay?
So someone asks you: “What’s your Twitter name?” And you look at them like they are a loony. Twitter? Huh? And then the next person asks you, “You blog, right? What’s the URL?” Hold it. What happened? In the seeming blink of an eye, suddenly there’s all this new so-called ‘social media’ on the web, […]
How to Receive Guidance for Business Decisions
When intuition strikes, it’s a wonderful thing. And when it doesn’t? You know, you’ve got a decision to make about what price to charge, or what topic to cover, or even where to spend hard-earned money on marketing design. The deadline can’t stretch any more than it already has, and you’re still dithering… which way […]
Receiving Guidance In Your Business
When intuition strikes, it’s a wonderful thing. And when it doesn’t? You know, you’ve got a decision to make about what price to charge, or what topic to cover, or even where to spend hard-earned money on marketing design. The deadline can’t stretch any more than it already has, and you’re still dithering… which way […]
Week Three–and The Three Wheels of Speed
It’s now three weeks since we hired Chandra to be a member of the Heart of Business team. I’ve taken a lot of the advice we received to heart. Plus I’ve been re-reading my Patrick Lencioni library- specifically Death by Meeting, and the Five Dysfunctions of a Team. I think things are going swimmingly. And […]
The Faces of Death
My friend and mastermind buddy, Michael Bungay Stanier, who writes an outstanding newsletter called “Outside the Lines” outdid himself on the latest issue, which talks about “cheating death.” Well, not really, but it’s one of those “Big Issue” newsletters, and is striking. One link he posted particularly caught my eye, and it’s called “Faces of […]