Finding the Courage to Be A Lot More Visible

When I was a paramedic I had a kind of anonymous visibility. My uniform represented a public entity, and when we pulled up on scene lights and sirens we tended to get a lot of attention. Often a crowd had gathered, and all eyes were on us. Being in business requires a different kind of […]

Do No Harm – When You Shouldn’t Listen To Your Customers

This is a guest post by Laura Roeder and is a part of the Do No Financial Harm discussion. A recent poll of people subscribed to my list revealed that a full 30% have generated zero dollars of revenue in their business, or don’t have a business yet. In the same survey, we asked what we can […]

Underestimating the Power of Love

One of my clients is a photographer. She sent me a private message on Twitter that she just had to take some photos, instead of working on the other things on her to-do list. I saw those photos. A peeler. A grater. Things out of her kitchen drawer, and a white sheet of paper. Ten […]

We Can Do Financial Harm To Our Clients

This is a guest post by Bridget Pilloud and Matthew Stillman and is part of the Do No Financial Harm discussion. Recently Mark Silver asked a very honest and interesting question. “Can we do financial harm to our clients?” Yes. We can. We can do financial harm to our clients in several different ways, most […]

The Five Things to Check When An Offer Doesn’t Sell

When you run a micro business you’re often on the edge of your seat with each offer. Will the class fill? Will clients come in? Will we make enough sales? When it works, it feels fantastic! And when it doesn’t, it’s scary and sometimes puzzling. What happened? Where are those clients? In those less-abundant times, […]

Walking With Justice

Maybe fifteen or twenty years ago I remember someone asking me who my hero was. And I didn’t have an answer. There were people I admired, or learned from, but no one who, in my mind, qualified as a “hero.” The idea of a hero seems almost quaint in these sophisticated, over-informed times. Everyone has […]

The Search for Acceptance

“Which is bigger, your fear of not making it, or your need for acceptance?” My client had been struggling to shift her business away from seeing individual clients as a therapist to a more expanded business model, with groups, learning products, and coaching. She had been rightfully nervous as she shifted her attention away from […]

So You Fired Your First Assistant

A client wrote me this recently. “Do you have a heart-centered guide for finding an assistant? I need it! My intention is to find someone who can support me and the business as we grow; start with a bit of work and take on more as needed.” “I’ve already had one assistant and had to […]

Kicking Self Care to the Curb

Now that we’ve gotten through the winter holidays, it is apparent to everyone, or maybe it’s just me, that how you eat affects you profoundly. When the food is that good and also that unhealthy, it’s really hard to make choices that feel good and serve you. Since I’m on retreat this week and next, […]

The 2011 12-Link Round-Up

Like many people, I always find this final week of the year to be a reflective time. In that vein, I offer the year in reflection from Heart of Business. As a business lesson, notice that if you start writing content for your business, that from time to time that content can give you some […]