Trump, Sanders, and the dangers of carefulness

Here in the US we’re in the run-up to a presidential election… what? You already knew that? On behalf of all US citizens and our government I want to apologize for the oversized shadow our media circus casts over the rest of the world. It’s been strange, but I’ve watched in real fascination as a […]

When you’re dreading leading team meetings

This is an important day for Heart of Business: the debut of Lincoln Wachtel in our newsletter. Lincoln deserves a little introduction, just so you know who you’re reading. Lincoln came to Heart of Business when I was burnt out and exhausted. He told me later he was really worried about me. My team had […]

The learning curve when it comes to teams

Any business that achieves some level of success eventually hits what one of my clients called, a “crisis of capacity.” This is when you have more to do than time to do it. I don’t just mean having a lot of things to do on your list, but having more clients, more work, more paying […]

When I had to ignore clients

Updated 3/31/21 I was raised on hard work. I had a job from the time I was 12 (I delivered the Washington Post), my parents worked 6 days a week at their retail store, and there were several years when I put in very long hours into Heart of Business. As the business developed, and […]