[Videos] From us to you
The Heart of Business team is (mostly) on a break, except for very skeletal administrative support, between December 19 and January 3. We love it! I hope you’re taking a break, too. We still wanted to send you good cheer for the end of the year. So here we are! These videos are short and […]
Where to focus after a car crash
What a week! Last Thursday my wife, Holly, was in a car accident. The car was totaled and she has a fractured pelvis that is healing more rapidly than one might imagine. Special note: I SO appreciate all of your care and love for her, for me, for our family. Please send that to me […]
3 steps to handling criticism from clients
This week our star practitioner Jason Stein digs into the reality that when you’re in business (or in life, for that matter), criticism will come your way. When it’s in the context of business it can be paralyzing, overwhelming, and undermine your confidence in painful ways. Here’s 3 1/2 minutes well spent. Take a look: How […]
How to (not) extract learnings from misfortunes
This week is full of Hanukkah parties, and I’m looking forward to my first attempt at home-made donuts, which, if you didn’t know, can be included with potato latkes as a traditional Hanukah food. Solstice, Hanukah, Christmas, Kwanzaa, and probably others, I’m sure. The end of the year’s holidays are predictably Northern-hemisphere-centric, focused on this […]
Holiday Cheer from Heart of Business
With the winter holidays coming up rapidly, Hanukah, Solstice, Christmas, Kwanzaa, and of course, Festivus, we wanted to share our holidays with you. Here are three sweet, quick visits with part of the Heart of Business team.
The Car Wreck of Being Authentic
I applaud the move towards openness, honesty, integrity. In the conceal/reveal cycle, as my friend Eric calls it, we’ve been moving steadily into an age of “revelation” if you’ll permit me the word. When is revealing too much, though? There seems to be a delicate balance wherein you want to know the person on the […]
Losing a Team Member: Big Changes
This is a little lengthy, because the story it tells is not a sound-bite, although it has rich learnings about business and truth. It also is a bit of a confessional, of my own mistakes and learnings. The Short Story Version Kate resigned. We went into emotional turmoil. Big insights and learnings. We’re reconfiguring Opening […]
Why Your Business May Be Like Running with Bulls
As a business owner you hear it all the time, “You can do this, just put your head down and get the work done.” So, you work hard and stay as present as possible, yet you take a misstep and get clobbered with the unexpected. Your website goes down, mistakes with bookkeeping happen, or time […]
The Role Model Lineup
Dublin, Ohio. Our boys are sleeping peacefully on the hotel room bed after two days of stress. The day before we spent getting ready to leave, which included buying about a million pounds of dry ice to ship with gallons of frozen, home-made baby formula (the goat milk version). Then, all day yesterday flying with […]
Addicted to Breakthroughs
Three people died after participating in a sweat lodge at a nine thousand dollar “spiritual warrior” retreat led by James Arthur Ray, a self-appointed motivational speaker, who appeared in the law of attraction movie, “The Secret.” The allegations are that a culture of pressure from the leader to “break through limitations” coupled with a poorly […]