My Big Business Decision and What It Revealed

It’s been a hard year or so. Back in December of 2010 our then-operations manager, Kate, left to pursue a career in counseling. A fantastic choice, and it left Heart of Business with a skeleton crew. We thought we found a replacement by April. Not so bad, a few months of bridging, and we’re off […]

My Annual Trek to Bainbridge Island

This past weekend, at our annual retreat on Bainbridge Island, there was a strong consensus among my Brain Trust that I had to make a significant shift in my business model. Places in how I ran Heart of Business where I was struggling, unsure, or feeling lost came into focus, at the expense of my […]