The time it takes to listen

I remember, years ago, having a business meeting with someone who was new to our team. They had something rough going on personally, and we took some time to talk about it. Actually, a LOT of time during the meeting. We came to a great place emotionally with it. And then discovered that the “business” […]
What happens in your business when you speak up

Last week I published an article “Operating as Designed” that spoke strongly about what I currently see happening in the U.S. In response, I received many emails that were grateful, and three that were critical. At least one of them expressed surprise that, because my work is based in love, that I would speak so […]
Operating as designed

Here in the U.S., I’m watching the unraveling of human rights protections by Christian extremists who have been handed control of the Supreme Court. They were handed this power by folks who have spent literally decades and hundreds of millions of dollars on pushing a viewpoint based on lies and a raw desire for power. […]
When “set it and forget it” fails

I had hired someone recently to do a marketing audit of our own company, and I learned a lot. One of the many things I learned is that some key subscription forms were failing. This means that people who were interested in hearing from us haven’t been. Oops. Systems are deeply important to moving a […]
Shared resources

Today I want to share some resources with you. The first is a report that my friend Ericka Hines and her team has been working tirelessly on for months. It’s in-depth research titled Black Womxn Thrive, and I think all of us should read through it. Whether you’re solo or part of a larger organization, […]
LinkedIn Marketing with George Kao

Although I’ve had a LinkedIn profile for literally years and years, I’ve only recently become more active with it , and with our Heart of Business company page. If you’re on LinkedIn, please connect with me. I’ve been really pleasantly surprised by the people and relationships there, how non-addictive it is as a platform, and how effective our […]
Where does the money come from?

When a business really does well, where does the money come from? This is a serious question, because when your business isn’t making enough, or is underperforming in some way, it can all feel a little mysterious or unattainable. I wrote recently about not trying to shift the entire dysfunctional economy on your own back (Trying […]
2 schedule hacks for vacation when you need the clients

I don’t need to explain to you that time away from your business is important. Not having time off can affect your health, makes it harder to maintain community and connections, and it drains your creativity and passion. One of the ways that our current culture keeps us exhausted is by making “normal” an exhausting […]
Trying to shift the entire economy through your own efforts.

A dynamic that came up recently in my small group coaching, has to do with facing the reality that a tiny business can’t adopt pricing meant for a really large audience. For instance, there are folks out there who can charge $100 for a course, or less, and because their audience reach is huge, they’ll get […]
Standing for what’s needed

In the part of the world my family lives in, it’s planting time. Our garden is going in, steadily, while we figure out watering, and sun angles in our first spring in this home. The plants need to go in now, in order to have enough time to grow through the hot of summer, for […]