How to respond when someone is interested
You’d think it’d be obvious- if someone tells you they are interested in what you do, then you just say… One of our clients asked this question recently, because she found she was freezing up. “What do I do? I don’t want to leap and drool all over them, I don’t want to bore them. […]
3 steps to handling criticism from clients
This week our star practitioner Jason Stein digs into the reality that when you’re in business (or in life, for that matter), criticism will come your way. When it’s in the context of business it can be paralyzing, overwhelming, and undermine your confidence in painful ways. Here’s 3 1/2 minutes well spent. Take a look: How […]
How to Unfreeze Your Business Writing
I’m so grateful for last week. The U.S. Thanksgiving holiday, plus parent-teacher conferences, provided our family with a LOT of unscheduled time. Which. Was. Fantastic. I find that my life has high and low tides of scheduling. Sometimes my life feels very tightly scheduled with client sessions, teaching and team meetings, not to mention family […]
Learning New Things Without Losing Who You Are
While facilitating a variety of sessions recently, I’ve had volunteers up at the front of the room with me while we’ve worked through their business challenge with everyone watching. One woman, who was struggling to have enough clients in her business, brought my attention to a tension between “coaching” and “teaching” which has a real […]
Anatomy of a Heart-Centered Sales Page
Note: A number of live events are coming up, including one in Edmonton, Alberta, Melbourne, Australia, Victoria, B.C. and Portland, Oregon. Crazy! If you’re in any of those places, check out the link- we’d love to see you there. Last week, the first week of kindergarten, was hard on the boys. Change of routine, new […]
Confidence… through Humility?
I’m grateful that for years now Heart of Business has supported me and my family to take vacations, especially since we live so far from our boys’ grandparents, cousins, aunts and uncles. However, there was a first with this vacation: that I came back and everything was already taken care of. I was not buried […]
Why All My Clients Are Hiring Assistants
Recently all my clients are working on hiring assistants or expanding their team in some way. One recently purchased an existing business, adding it into her already successful solo practice. Another is having a torrent of success and more opportunities than she can follow up on. A third is facing expansion, and a need for […]
Blueberries Blooming
As I walked home from the gym the other morning, I saw that a huge number of the blueberries in our front yard had finally turned blue, at least two or three pints worth. Yum! That led to a late afternoon extravaganza of blueberry picking with my boys, Sam and David. As is right and […]
The Most Miserable Workshop I Ever Taught
I rented the room for the whole day. I had distributed flyers, sent emails. I had a whole 4? 5? people registered. One of the people was the husband of someone who was a real fan. This guy was a corporate VP with hundreds of people under him, and why he decided to come, I’m […]
Design Advice From The World’s Worst Designer
You may not know this but when I first started out in this field, back in 1999, my business was called “Success by Design.” My previous history of running a magazine, working on a newspaper, and a LOT of experience with QuarkXPress convinced me to do design for self-employed folks. It shouldn’t have convinced me; […]