Substack payment terribleness, and I’m begging you to protect your business
I saw a news item recently about how Substack, which is an online platform for publishing content combined with social media/networking, is allowing subscribers to use Apple iOS to pay content creators. You may or may not use, or even know about, Substack, but this is an important issue to understand the principle behind it, […]
How do we stay focused on business in the midst of…
Here’s the question: How in the holy hell do we stay focused on business in the midst of all of … this… <gestures vaguely out into the world> My country is in the middle of an attempted authoritarian take-over, which is succeeding in places and failing in others. It’s struggling because hundreds of thousands of people, […]
Interview: Are you ready to create a certification program?
I know so many people who, over the years, have developed their own modality, or approach to a particular problem that is incredibly powerful or useful. And, for some of them, creating a certification or licensing program is the next evolution of their business. However, it’s a BIG project. One that can be amazing for […]
The most common inner guidance clients receive
One of the exercises I lead quite commonly is listening to the heart of the business, where the business owner asks, what is it the business really needs from them? People get all kinds of answers, but there is one piece of guidance that is the most consistent, that when people share what they get, […]
Don’t use post-transformational language with pre-transformational audience
In promoting your offers, there’s a very simple rule that often doesn’t get acknowledged or understood. The simple rule is: “Don’t use post-transformational language with pre-transformational audience.” So, what does that mean? It means that the complex or nuanced understanding that you have of the topic or area or problem you address for folks has […]
When your topics are way too big, complex or nuanced for your audience
One piece of common wisdom would have you focus your content in on a very narrow topic, so people can digest it easily. Yet… if you’re reading this, I’m guessing that anything you might want to say about the work you do is not easily slimmed down to a soundbite, or an easy 1-2-3 step […]
Where do Heart of Business teachings originate from?
I know that business teachings, as well as spiritual teachings, can sometimes just be pulled out of someone’s hind parts… not so useful, or sanitary. So where do Heart of Business teachings originate from? For me, it was back in 2001 when I first started to get a glimmer of what would become my body of […]
When you know you need to raise your prices… but don’t
We had a member of the Learning Community who knew deep in themselves that it was time to raise their pricing, for a lot of reasons. There was no doubt about it. Yet… they couldn’t. Didn’t. They blamed themselves… This happens to So. Many. People. Let’s bring a compassionate view to this, and find a way through […]
Three very different reasons you don’t follow through
Of course good people, committed people who are all in on their business still confront the issue of not following through with important projects. Avoidance, stuckness… it happens. There are (at least) three very different reasons why people don’t follow through, and yet most people only look at one of these reasons… and that keeps them […]
Can too much empathy push people away?
One of the givens in heart-centered business is that empathy is a good thing. We want to empathize with other people, just because it’s a good human thing to do. And, when done sincerely, in a business context it helps to convey how we care for others, without treating people as if they are broken. To […]